Face-to-Face Appointments and Physical Distancing

May 22, 2020

We continue to provide face-to-face consultations for existing and new patients to meet everyone’s healthcare needs.

As COVID-19 restrictions ease, and we increase face-to-face appointments, we need your help to ensure we meet physical distancing guidelines in our waiting room.

If you are coming into the practice for an appointment:

  • Please arrive on time or only a couple of minutes early for your appointment.
  • When you arrive, press the intercom and wait for our reception staff to ask you some questions.
  • If there are already too many patients in the waiting room, you may be asked to take a seat outside or to return to your vehicle to wait. We will call you when the doctor is available.
  • If you aren’t able to wait outside or return to your vehicle, you may be asked to wait in one of our other rooms until your doctor is available.
  • If possible, please limit the number of people attending the appointment to one patient and their carer if required.

Thanks for your ongoing cooperation and patience.