We welcome new patients. Please come ten minutes early to your very first appointment to complete a new patient form.
Existing patients are encouraged to update their contact details from time to time or if any information changes.
We offer appointments from 8am to 6pm weekdays, and on Saturdays from 8am to 11.30am. For services after hours you can contact Wollongong Radio Doctor on T: 4228 5522.
If you feel that your matter is urgent, please call the practice to speak to one of our reception staff who will assist you with an appointment.
If you need to make a non-urgent appointment, or to check test results, or request a prescription or referral, please try to telephone between 12 noon and 2pm when our phones are less busy.
Please remember that many of our doctors work part-time. You can check which days doctors work on our Doctor Availability page.
On some occasions you may not be able to see your normal doctor, and one of our other doctors will provide quality care. If necessary, your normal doctor will be consulted to ensure continuity of care.
Please remember the length of a standard appointment is 15 minutes and this is usually only enough to cover one health issue. It is important for other patients waiting that appointments run to the scheduled time. If you have a number of health issues to discuss, or a complex issue then please book a longer appointment. Level C appointments are 30 minutes and Level D appointments are 45 minutes.
We are moving towards text message reminders or confirmations of appointments. Please inform the reception staff and ensure they have your current mobile telephone number.
If you are unable to attend a schedule appointment please telephone the practice on 4284 4622.