COVID-19 (Coronavirus) Information for Patients

March 12, 2020

For all potential viral infections and/or symptoms including cough, fever and breathing difficulties:

DO NOT book online. Please CALL us on 4284 4622.

We are experiencing a large number of calls and you will have to wait some time before speaking to a receptionist.

Your call may be transferred to a nurse and you will be offered:

    • A phone consultation with one of our doctors who will discuss your symptoms and advise you accordingly; or

    • A scheduled appointment with our respiratory doctor and nurse who will review you and provide treatment as per the latest guidelines available.

For all other health concerns:

Please continue to book online or you can call reception (but expect delays when calling).

This is a stressful time for everyone, and our team is working very hard. Abusing our reception staff is unhelpful and unacceptable and only adds to their stress.

Thanks for your patience and understanding at this time.


Bulli Medical Practice is committed to providing a safe, comprehensive service throughout the COVID-19 (Coronavirus) pandemic. We are taking the following precautions to minimize contact and spread of the virus:

  • Identification of at-risk persons prior to attending the Practice
  • Conducting telephone consultations with at-risk persons where possible
  • Where necessary, management of at-risk persons in a dedicated isolated room with separate external access and no contact to the waiting room
  • Additional sanitation measures to our usual protocols between patients
  • Regular and frequent cleaning of all surfaces within the Practice
  • Reducing non-essential consultations with elderly and vulnerable patients
  • Consulting via telephone for elderly and vulnerable patients
  • Distancing of chairs in waiting room.

This situation is evolving very rapidly and we may have to undertake other precautions.

We will advise you via our website and Facebook, as well as notices in our waiting room.

Thanks for your patience and understanding at this time.